One‑to‑one customer relationships online are now (really) possible

For years, we dreamed of talking to every customer as a unique person.
But it was too complex, too expensive: one message fits all.

Today, AI makes that dream accessible. And effective.

What AI changes:

• Immediate, personalised, relevant answers
• Contextual exchanges: profile, history, language, intent
• A continuous relationship without overloading support teams
• An experience that feels human, but is 100% automated and frictionless

Why this is a strategic turning point

Because your customers want:

• A clear answer, here and now: no more endless waiting on the phone.
• A smooth exchange, with no form and no queue.
• A dialogue that adapts to them.

And because you gain:

• Time
• Customer satisfaction
• Conversions

WhatsApp, the right channel

• Already adopted by your customers (5.4 million in Switzerland)
• Mobile, personal, direct
• High-performing: 90%+ open rate, 40%+ reply rate
• Perfectly suited to conversational AI
• Compliant with GDPR and the Swiss FADP

It is the everyday customer interface. And it is becoming intelligent.

Sandra switches on your WhatsApp conversational agent. How?

1. We connect your content (website, FAQ, products…)
2. We script your use cases (sales, service, support)
3. We train an AI agent in your image
4. You engage at scale, without losing quality

And also: Swiss hosting, GDPR and FADP compliance.
📩 hello@sandra.ch